Consumer Credit Profiles for Social Services

Westchester County Department of Social Services is seeking consumer credit profiles, including credit and identification reports, Social Security searches, and address updates, to support overpayment recovery, fraud prevention and detection, and public assistance eligibility accuracy.

Westchester County > Department of Social Services > Office of Program Integrity


General
Open
12597249
Oct 31, 2026 04:00 PM
Aug 20, 2026 03:11 PM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
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Original Notices
Westchester Journal News — Westchester County, New YorkSep 3, 2026

REQUEST FOR PROPOSALS FOR THE PROVISION OF CONSUMER CREDIT PROFILES FOR THE WESTCHESTER COUNTY DEPARTMENT OF SOCIAL SERVICES OFFICE OF PROGRAM INTEGRITY The County of Westchester, acting by and through its Department of Social Services (“Department”), is requesting proposals from qualified proposers to provide the Department’s Office of Program Integrity with consumer credit profiles, which will be used for the purpose of recovering overpayments, preventing, detecting, and reporting fraud, and ensuring the integrity of the public assistance caseload and the correctness of public assistance eligibility. These will include, but not be limited to, credit and identification reports, such as credit profiles, Social Security searches, and address updates. Copies of this Request for Proposals may be downloaded from the County’s website for RFPs at https://www.westchestergov.com/rfp/rfps under “Consumer Credit Profiles” Proposal Due Date: October 31, 2026 at 4:00 p.m. 12597249

Westchester Journal News — Westchester County, New YorkOct 1, 2026

REQUEST FOR PROPOSALS FOR THE PROVISION OF CONSUMER CREDIT PROFILES FOR THE WESTCHESTER COUNTY DEPARTMENT OF SOCIAL SERVICES OFFICE OF PROGRAM INTEGRITY The County of Westchester, acting by and through its Department of Social Services (“Department”), is requesting proposals from qualified proposers to provide the Department’s Office of Program Integrity with consumer credit profiles, which will be used for the purpose of recovering overpayments, preventing, detecting, and reporting fraud, and ensuring the integrity of the public assistance caseload and the correctness of public assistance eligibility. These will include, but not be limited to, credit and identification reports, such as credit profiles, Social Security searches, and address updates. Copies of this Request for Proposals may be downloaded from the County’s website for RFPs at https://www.westchestergov.com/rfp/rfps under “Consumer Credit Profiles” Proposal Due Date: October 30, 2026 at 4:00 p.m. 12598873

Contact
nak2@westchestercountyny.gov
100 East 1st Street, Mount Vernon, NY, USA
Submission Instructions
Mail
Westchester County Department of Social Services, ATTN: Nalini Fernandes, 100 East First Street, 9th Floor, Mount Vernon, New York 10550

or

Email
Description

Westchester County Department of Social Services is seeking a vendor to provide a secure, web-based interface through which authorized staff can request consumer credit profiles and obtain reports instantaneously, the same day, or as soon thereafter as practicable. Required information may include addresses, aliases, alternate Social Security numbers, spouses or possible spouses, consumer credit reports, and Social Security searches. Reports must comply with the Fair Credit Reporting Act, use readily understandable English, support specified output formats, and provide at least 99% uptime with 24/7/365 availability subject to permitted downtime. The interface must support Windows 10 or later with Microsoft Edge, allow multiple users, password changes, role-based permissions, usage tracking, and administrative functions for adding, deleting, and suspending users and obtaining activity reports. The anticipated usage is approximately 250–350 searches per month, with no monthly limit. Proposers must demonstrate at least three consecutive years of relevant experience and submit a proposal addressing the interface, databases and information provided, output formats, five fictitious sample comprehensive reports, administrative functions, and technical compatibility. The agreement is anticipated to run from January 1, 2027, through December 31, 2029, with two additional one-year renewal options.

Classification Codes
NAICS561450Credit Bureaus
PSCR611Credit Reporting Services
Smart Codes
consumer credit reportsfraud detection servicespublic assistance eligibility
Specifications
Supply & Service
Timeline
Aug 21, 2026-Issue Date
Aug 31, 2026-Requests for Clarification Due
Sep 4, 2026-Written Responses to Clarifications Posted By
Oct 31, 2026-Proposal Due Date
Requirements
Required
  • Workers' Compensation
  • Commercial General Liability — $1,000,000.00
  • Commercial Umbrella/Excess — $2,000,000.00
  • Automobile Liability — $1,000,000.00
  • Professional Liability — $1,000,000.00
  • Cyber Liability — $1,000,000.00
Scored
  • Minimum 2 references
  • Within the last 3 years
  • Client point of contact required for each reference
Documents
TitleDate Posted
rfp082426nAug 24, 2026 10:19 AM
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