Consumer Credit Profiles for Social Services

Westchester County Department of Social Services is seeking consumer credit profiles, including credit and identification reports, Social Security searches, and address updates, to support overpayment recovery, fraud prevention and detection, and public assistance eligibility accuracy.

Westchester County > Department of Social Services > Office of Program Integrity


General
Open
12597249
Oct 31, 2026 04:00 PM
Sep 03, 2026 12:00 AM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
nak2@westchestercountyny.gov
100 East 1st Street, Mount Vernon, NY, USA
Submission Instructions
Mail
Westchester County Department of Social Services, ATTN: Nalini Fernandes, 100 East First Street, 9th Floor, Mount Vernon, New York 10550

or

Email
Description

Westchester County Department of Social Services is seeking a vendor to provide a secure, web-based interface through which authorized staff can request consumer credit profiles and obtain reports instantaneously, the same day, or as soon thereafter as practicable. Required information may include addresses, aliases, alternate Social Security numbers, spouses or possible spouses, consumer credit reports, and Social Security searches. Reports must comply with the Fair Credit Reporting Act, use readily understandable English, support specified output formats, and provide at least 99% uptime with 24/7/365 availability subject to permitted downtime. The interface must support Windows 10 or later with Microsoft Edge, allow multiple users, password changes, role-based permissions, usage tracking, and administrative functions for adding, deleting, and suspending users and obtaining activity reports. The anticipated usage is approximately 250–350 searches per month, with no monthly limit. Proposers must demonstrate at least three consecutive years of relevant experience and submit a proposal addressing the interface, databases and information provided, output formats, five fictitious sample comprehensive reports, administrative functions, and technical compatibility. The agreement is anticipated to run from January 1, 2027, through December 31, 2029, with two additional one-year renewal options.

Classification Codes
NAICS561450Credit Bureaus
PSCR611Credit Reporting Services
Smart Codes
consumer credit reportsfraud detection servicespublic assistance eligibility
Specifications
Supply & Service
Timeline
Aug 21, 2026-Issue Date
Aug 31, 2026-Requests for Clarification Due
Sep 4, 2026-Written Responses to Clarifications Posted By
Oct 31, 2026-Proposal Due Date
Requirements
Required
  • Workers' Compensation
  • Commercial General Liability — $1,000,000.00
  • Commercial Umbrella/Excess — $2,000,000.00
  • Automobile Liability — $1,000,000.00
  • Professional Liability — $1,000,000.00
  • Cyber Liability — $1,000,000.00
Scored
  • Minimum 2 references
  • Within the last 3 years
  • Client point of contact required for each reference
Documents
TitleDate Posted
rfp082426nAug 24, 2026 10:19 AM
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