Market Research Services

Export Development Canada is seeking a research partner to provide analytical and insight support for its market and customer research program, including the Trade Confidence Index, brand tracker, and customer journey studies.

Export Development Canada


General
Open
26-003-02
Sep 16, 2026 12:00 PM
Jul 31, 2026 12:00 PM
Request for Proposal (RFP)
Private
Ask AI about this solicitation
Original Solicitation Links
Contact
solicitations@edc.ca
Description

Export Development Canada (EDC) is seeking a research partner to support its market and customer research program. The program includes flagship initiatives such as the Trade Confidence Index (TCI), a biannual study tracking exporter sentiment; a Brand Tracker monitoring EDC's reputation, relevance, and trust; Customer and Partner Journey Research covering awareness, onboarding, servicing, and renewal; and Employee and Partner Experience Studies. EDC manages most survey fieldwork internally using its enterprise research platform and external sample providers, and seeks partners specializing in data cleaning, weighting, analysis, interpretation, sample and results validation, privacy protection, and storytelling. For qualitative or complex quantitative studies, EDC may engage firms for full-service delivery from design to reporting. The insights support corporate reporting, brand decisions, product development, and performance measurement.

Classification Codes
NAICS541910Marketing Research and Public Opinion Polling
PSCR422Market Research and Public Opinion Services (includes telephone and field interviews, focus testing, and surveys)
Smart Codes
market research servicessurvey analysiscustomer experience research
Specifications
Service Only
Timeline
Jul 31, 2026-Publication Date
Sep 16, 2026-Closing Date
Documents
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