Contact Management and Distribution System

The Federal Emergency Management Agency is seeking a small-business contractor to provide a commercial off-the-shelf web-based contact management and distribution system with a contractor-maintained database of more than 50,000 media contacts, press release distribution, inquiry tracking, analytics, training, support, and data transition.

United States of America > HOMELAND SECURITY, DEPARTMENT OF > FEDERAL EMERGENCY MANAGEMENT AGENCY > SUPPORT SERVICES SECTION(SS40)


General
Closed (past due)
70FA4026R00000010
Sep 08, 2026 02:00 PM
Sep 03, 2026 07:58 PM
1 year base + 4 × 1 year options
Small Business
Request for Proposal (RFP)
Federal
Public Trust
Ask AI about this solicitation
Contact
ashlee.young@fema.dhs.gov
+12028265994
Berryville, VA, USA
Submission Instructions
Online
Description

The Federal Emergency Management Agency is seeking a commercial off-the-shelf, web-based contact management and distribution system compatible with FEMA/DHS-secured networks, Windows-based systems, iOS mobile devices, Mozilla Firefox, and Microsoft Edge. The platform must support media and stakeholder contact management, a contractor-maintained database of more than 50,000 journalist contacts updated at least every two weeks, searchable distribution lists, press releases and other communications, inquiry and interaction tracking, campaign and stakeholder analytics, reporting, email and/or wire-service distribution, and transition of legacy contacts, lists, inquiries, releases, distributions, and user data from Cision Public Relations/VOCUS. It must support at least 50 concurrent users, up to 400 active accounts, email distribution to up to 10,000 contacts, up to 10 attachments per message, and 24/7 availability and help-desk support. The contractor must provide end-user support, FEMA-specific interactive training, administrative capabilities, quality control, transition planning and execution, and a primary point of contact. The solution must comply with applicable federal, DHS, FEMA, privacy, security, records-management, and Section 508 requirements, including controlled unclassified information safeguards and an Authority to Operate before processing such information in a federal information system. The amendment requires a software demonstration during the week of September 7–11, 2026, with proposed demonstration dates, participating team members, and an agenda submitted on a separate cover sheet. The contract includes a 12-month base period and four one-year option periods.

Classification Codes
NAICS513140Directory and Mailing List Publishers
PSCDA10Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.
Smart Codes
contact management softwarepress release distributionmedia database services
Specifications
Supply & Service
No
NSNs:
7540-01-152-8067
Timeline
Aug 25, 2026-Questions Due Date
Sep 3, 2026-Published Date
Sep 7, 2026-Software Demonstration (optional)
Demonstration during the week of September 7–11, 2026; vendors must provide at least two available dates and times. The demonstration may not exceed 60 minutes.
Sep 8, 2026-Offers Due Date
Sep 22, 2026-Anticipated Award Date
Sep 23, 2026-Software Data Transfer Begins
Sep 23, 2026-Inactive Date
Requirements
Scored
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
Opportunities Near Alexandria, Virginia
Artificial Intelligence Consulting and Support Services

Universal Service Administrative Company is seeking proposals for artificial intelligence consulting...

Due in 9 daysUnited States of America > FEDERAL COMMUNICATIONS COMMISSION > FCC
Richmond Highway BRT Construction Support and Quality Assurance Services

Fairfax County Department of Transportation is seeking engineering services for construction support...

Due in 17 daysFairfax County
PIEE Solicitation Module Submission Instructions

The United States of America is seeking submissions via the PIEE Solicitation Module for Notice ID H...

Due in 10 monthsUnited States of America > DEPT OF DEFENSE > WASHINGTON HEADQUARTERS SERVICES (WHS) > WASHINGTON HEADQUARTERS SERVICES (ACQUISITION DIRECTORATE)
Multi-Mission Rotary-Wing Aircraft Market Research

The United States Coast Guard is conducting market research for commercially available rotary-wing a...

Due in 17 daysUnited States of America > HOMELAND SECURITY, DEPARTMENT OF > US COAST GUARD > HQ CONTRACT OPERATIONS (CG-912)(000
Psychological Evaluation and Testing Services

Fairfax County is requesting proposals for psychological evaluation and testing services through its...

Due in 17 daysFairfax County
Computerized Maintenance Management System

Fairfax County Public Schools is seeking information from computerized maintenance management system...

Due in 27 daysFairfax County Public Schools
Comprehensive ITS, Electrical and Traffic Engineering Services

The Maryland Transportation Authority is seeking professional services for comprehensive Intelligent...

Due in 21 daysMaryland Transportation Authority
Sole-Source IMESAFR Explosives Testing and Technical Support

The Bureau of Alcohol, Tobacco, Firearms and Explosives is seeking sole-source explosives testing su...

Due in 2 daysUnited States of America > JUSTICE, DEPARTMENT OF > ATF ACQUISITION AND PROPERTY MGMT DIV
I-95/I-695 Interchange Express Toll Lanes - Ramps MB & MH

The Maryland Transportation Authority is seeking a contractor to construct ramps MB and MH for the I...

Due in 30 daysMaryland Transportation Authority
Habitable Worlds Observatory Instrument Concept Assessments

NASA is seeking proposals for instrument concept assessments for the Habitable Worlds Observatory, w...

Due in 23 daysUnited States of America > NATIONAL AERONAUTICS AND SPACE ADMINISTRATION > NASA HEADQUARTERS
International Programs to Combat Human Trafficking

The Department of State's TIP Office is seeking grant applications for international programs to com...

Due in over 72 yearsUnited States of America > STATE, DEPARTMENT OF
S&P RatingsDirect Subscriptions

The Office of the Comptroller of the Currency intends to sole-source three S&P RatingsDirect subscri...

Due in 1 dayUnited States of America > TREASURY, DEPARTMENT OF THE > OFFICE OF THE COMPTROLLER OF THE CURRENCY
SmartBenefits and Transit Fare Media Services

The U.S. Department of Transportation intends to award a sole-source contract to the Washington Metr...

Due in 3 daysUnited States of America > TRANSPORTATION, DEPARTMENT OF > OFFICE OF THE SECRETARY
Campus-Wide Waste Collection and Composting Services

The Architect of the Capitol is conducting market research for campus-wide building, construction, f...

Due in 18 daysUnited States of America > 0100
100 Mbps Dedicated Telecommunications Lease

The Defense Information Systems Agency is seeking a small-business contractor to provide, install, a...

Due in 24 daysUnited States of America > DEPT OF DEFENSE > DEFENSE INFORMATION SYSTEMS AGENCY (DISA) > TELECOMMUNICATIONS DIVISION- HC1013
Maryland Speed Safety Program Automated Speed Enforcement Services

The Maryland State Highway Administration is seeking a turnkey automated speed enforcement system an...

Due in 15 daysMaryland > Maryland State Highway Administration
Regional Water Supply Resiliency Project

The Maryland Washington Suburban Sanitary Commission is seeking information and pricing for the Regi...

Due in 14 daysWashington Suburban Sanitary Commission
Project-Based Vouchers for Affordable Housing

The Housing Authority of Prince George's County is seeking proposals from property owners and develo...

Due in 3 monthsCity of College Park > Housing Authority of the City of College Park
Statewide Dental Plan Administration and Insurance Services

The State of Maryland Department of Budget and Management is seeking contractors to administer fully...

Due in 2 daysMaryland > Department of Budget and Management > Central Collection Unit
National Security Fund Finance Program

The Office of Strategic Capital is seeking professionally managed debt investment fund managers for ...

Due in about 1 monthUnited States of America > DEPT OF DEFENSE > WASHINGTON HEADQUARTERS SERVICES (WHS)
Patrol Vehicle Upfitting Services

The United States Army National Guard is seeking a small-business contractor to supply and install e...

Due in 3 daysUnited States of America > DEPT OF DEFENSE > DEPT OF THE ARMY > W7M1 USPFO ACTIVITY DC ARNG (USPFO DC PROCUREMENT)
Federal Visitor and Vendor Management System

The Federal Bureau of Prisons is conducting market research for a comprehensive visitor and vendor m...

Due in 11 daysUnited States of America > JUSTICE, DEPARTMENT OF > FEDERAL PRISON SYSTEM / BUREAU OF PRISONS > PRIVATIZATION - CO
Comments
Correspondences
Custom Fields