Integrated Voice Services for Key West and Great Lakes

The U.S. Navy is seeking competitively priced integrated voice and data telecommunications services, including VoIP, NG911, implementation, and ongoing support, for NAS Key West and NAVSTA Great Lakes under a single-award IDIQ contract.

United States of America > DEPT OF DEFENSE > DEPT OF THE NAVY > NAVSUP FLT LOG CTR NORFOLK (NAVSUP FLC NORFOLK)


General
Open
N0018926RL029
Sep 28, 2026 02:00 PM
Sep 25, 2026 01:41 PM
$7,500,000.00
1 year base + options: 1 year, 1 year, 1 year, 1 year, 6 months
Request for Quote/Qualifications (RFQ)
Federal
Ask AI about this solicitation
Original Solicitation Links
Contact
james.p.keegan7.civ@us.navy.mil
+17574062892
Norfolk, VA, USA
Description

The U.S. Navy is soliciting a single-award, firm-fixed-price IDIQ contract for commercially available integrated voice and data telecommunications services at NAS Key West and NAVSTA Great Lakes. The requirement includes replacement of existing TDM telephony services with an IP-based solution, preferably VoIP, supporting approximately 3,413 endpoints across the two installations. Required capabilities include analog seats, analog telephone adapters and licenses, implementation and transition services, domestic and international calling, voicemail, call routing features, E911/NG911 integration, crash-net interoperability, and at least 99.9% monthly service availability. Alternative or hybrid technologies may be proposed if fully justified and compatible with the required infrastructure. The base ordering period is five years, from February 1, 2027, through January 31, 2032, with a six-month FAR 52.217-8 extension option through July 31, 2032. The contract has a $1,000 guaranteed minimum and a $7,500,000 maximum ceiling, including a $2,500,000 maximum for Key West and $5,000,000 for Great Lakes. Proposals must consist of a single price volume containing the completed solicitation documents, Section B, the provided pricing spreadsheet, required representations and certifications, and all line-item pricing for the base and six-month option periods. The solicitation states that the procurement is full and open competition, despite earlier language indicating a direct award.

Classification Codes
NAICS517111Wired Telecommunications Carriers
PSCDG11Telecom access and other usage billing services. Includes internet, cellular services, landline and telephone services. Transport services for data and voice network circuits and associated access facilities and services; includes dedicated and virtual data networks.
Smart Codes
voip telephony servicesintegrated voice servicesng911 emergency communications
Specifications
Supply & Service
No
Timeline
Sep 21, 2026 02:19 PM-Published Date
Sep 24, 2026 02:00 PM-Questions Due Date
Sep 28, 2026 02:00 PM-Offers Due Date
Oct 13, 2026-Inactive Date
Documents
TitleDate Posted
ASN Justification Approval ATT_Redacted.pdfSep 15, 2026 12:00 PM
PWS.pdfSep 21, 2026 12:00 PM
Solicitation - N0018926RL029.pdfSep 21, 2026 12:00 PM
VOIP Phones Pricing Spreadsheet.xlsxSep 21, 2026 12:00 PM
Small Business Coordination Record_Redacted.pdfSep 21, 2026 12:00 PM
CAP.pdfSep 21, 2026 12:00 PM
QASP.pdfSep 21, 2026 12:00 PM
Solicitation Amendment N0018926RL0290001 SF 30.pdfSep 25, 2026 12:00 PM
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