Emergency Notification System

The Massachusetts Department of Correction is seeking responses for Contractors to provide an off-site, computer-driven, high-speed emergency telephone notification service.

General
Open
BD-19-1025-DOCFS-FISCM-39290
Mar 31, 2028 12:00 AM
May 07, 2019 02:48 PM
Request for Proposal (RFP)
State
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Original Solicitation Links
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BD-19-1025-DOCFS-FISCM-39290

]

emergency notification system

Contact
Tina Connery
50 Maple Street, Suite 3 Milford, MA 01757 US
Description

The Massachusetts Department of Correction is seeking responses for Contractors to provide an off-site computer driven, high speed emergency telephone notification service. The system must have the ability to immediately start contacting designated lists/telephone numbers at a minimum rate of 3,000 per hour. The intent of this procurement is to notify the public, staff, and agencies of a particular emergency or any situation that needs to be spread quickly and accurately. The system must have the ability to call multiple numbers at one time and also notify personnel via email, text, social media (Facebook, Twitter), and cellular phones. The system must be capable of receiving, processing, and storing telephone numbers in its database. In the event of an emergency, authorized personnel will telephone or access through a web-based system the service contractor to detail the situation, specify the emergency message, and identify the numbers to be called. Upon completion of the numbers called, a status report shall be generated and available on the web-based application.

Classification Codes
NAICS561421Telephone Answering Services
PSCR305ADP TELEPROCESSING SVCS
Smart Codes
emergency notification systemtelephone notification servicehigh speed notificationoff-site notification systemcomputer driven notificationpublic notification systemstaff notification systemagency notification systemsms notificationsocial media notification
Timeline
May 7, 2019-Announcement published on Commbuys
May 7, 2019-Bid / RFR Release Date
May 21, 2019-Deadline for Submission of Bidder Written Questions
May 30, 2019-Official Answers for Bid Q&A published (Estimated)
May 31, 2019-Bid Amendment Deadline
Jul 1, 2019-Estimated Contract Start Date
Mar 31, 2028-Deadline for Quotes/Bid Responses
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