Detention Center Inmate Telephone System

Jasper County, Missouri, is seeking an inmate telephone system for its detention center, including inmate and holding-cell phones, a public coin phone, call recording and monitoring, web-based administration, installation, training, and maintenance.

Jasper County > Jasper County Sheriff's Office > Jasper County Detention Center


General
Open
2026-03
Nov 03, 2026 03:00 PM
Oct 07, 2026 12:00 PM
5 years base + 2 × 1 year options
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
bstevens@jaspercountysheriff.org
+14173588177
405 East 5th Street, Carthage, MO, USA
Submission Instructions
Mail
Jasper County Commissioners Office, 302 South Main Street, Room 101, Carthage, MO 64836
Description

Jasper County is soliciting proposals for a comprehensive inmate telephone system at the Jasper County Detention Center. The required system includes at least 35 inmate telephone units, a holding-cell telephone supporting free local calls, a public-use coin telephone, one TTY phone, and associated equipment, wiring, carrier interfaces, and remote administration capabilities. The system must provide outgoing calling, collect and prepaid calling options, call acceptance and rate notifications, call blocking, PIN administration, fraud prevention, call recording and playback, live and remote monitoring, investigative call-forwarding tools, web-based reporting, commission and service-ticket tracking, and secure centralized hosting. The contractor must furnish and install the system, provide on-site training and manuals, maintain and repair all equipment, provide technical support and upgrades, and complete installation within 60 days after contract award. The contract term is five years, with up to two additional one-year renewal options. Proposals must include proposed rates, fees, commission structure, technical approach, warranty information, installation schedule, and at least three references for similar services.

Classification Codes
NAICS517810All Other Telecommunications
PSC5805Telephone and Telegraph Equipment
Smart Codes
inmate telephone systemscall recording systemstelecommunications installation
Specifications
Supply & Service
Timeline
Oct 7, 2026-Posted Date
Nov 03, 2026 04:00 PM-Proposal Due Date and Public Opening (optional)
Proposals are received at Room 101 and publicly opened and read aloud in the Commissioners Meeting Room, Room 202.
Requirements
Required
  • Employers Liability
  • Workers Compensation
Required
  • Minimum 3 references
  • Client point of contact required for each reference
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