Online Survey and Panel Management Platform

The City of Calgary is seeking a vendor to provide and support an integrated online survey and panel management platform for research panels of more than 10,000 members.

City of Calgary


General
Open
AB-2026-07055
Dec 01, 2026 06:00 PM
Oct 22, 2026 12:00 PM
9 years
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
hamza.atif@calgary.ca
Calgary, AB, Canada
Description

The City of Calgary seeks a single vendor to provide an integrated platform for designing, distributing, administering, analyzing, and reporting on internal and public surveys, as well as managing citizen and stakeholder research panels exceeding 10,000 members. The scope includes implementation and proof of concept, configuration and integration, training, support, maintenance, and ongoing account management. The platform is expected to provide advanced survey capabilities, strong security and privacy controls, Canadian data hosting, accessibility compliance, and integration with the City's technology environment, including single sign-on. Proposals will be evaluated on functional capabilities, vendor experience and qualifications, security and technical requirements, pricing, and a solution demonstration.

Classification Codes
NAICS541910Marketing Research and Public Opinion Polling
PSCR422Market Research and Public Opinion Services (includes telephone and field interviews, focus testing, and surveys)
Smart Codes
online survey softwareresearch panel managementsurvey analysis and reporting
Specifications
Supply & Service
Timeline
Oct 22, 2026-Publication Date
Dec 01, 2026 05:00 PM-Proposal Submission Deadline
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