Shared E-Bike and E-Scooter Micromobility Program

Provo City is seeking a vendor to develop, install, operate, and maintain a comprehensive dockless e-bike and e-scooter shared micromobility program, including vehicles, technology, maintenance, data reporting, and community outreach.

City of Provo


General
Open (open)
PR2026001041
Nov 07, 2026 01:00 AM
Sep 30, 2026 10:00 PM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
sbussio@provo.gov
+18018527162
Submission Instructions
Description

Provo City is soliciting proposals for a vendor-owned and vendor-operated shared micromobility program featuring electric bicycles and electric scooters. The selected vendor will develop, install, operate, and maintain a dockless system serving the city, including fleet deployment, designated parking solutions, charging and rebalancing, equipment inspection and repair, customer service, marketing, equity access, and community partnerships. The vendor must provide an app and local webpage, real-time and recurring data reporting, and integration capabilities using GBFS and MDS APIs. The proposal must address fleet and vehicle specifications, launch and operating plans, pricing and payment options, financial sustainability with minimal or no city funding, safety and accessibility, maintenance, data privacy, marketing, and community engagement. The initial operating term is three years with two additional one-year terms based on performance. A $100,000 irrevocable letter of credit is required as performance security. Top-rated vendors may be interviewed and asked to provide an oral presentation or equipment demonstration. The submission must include a cover letter, organizational and staffing information, fleet and system details, qualifications, relevant experience with at least three operating locations, operations and maintenance plans, financial structure, data and application information, marketing and equity plans, resumes, and a signed Vendor Statement.

Classification Codes
NAICS532284Recreational Goods Rental
PSC2340Motorcycles, Motor Scooters, and Bicycles
Smart Codes
bike-share servicesscooter-share servicesmicromobility software
Specifications
Supply & Service
Timeline
Sep 30, 2026 10:00 PM-Open Date
Oct 22, 2026 11:00 PM-Questions Due Date
Nov 07, 2026 01:00 AM-Proposal Submission Deadline
Requirements
Required
  • Insurance
Required
  • Performance Bond — $100,000.00
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
No
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