NJKiDS Application Maintenance and Support

The State of New Jersey Department of the Treasury, Division of Purchase and Property, on behalf of the Department of Human Services, is seeking maintenance, operations, development, testing, infrastructure, batch-processing, and help desk support for the NJKiDS child support case management system.

New Jersey > Division of Purchase and Property > Department of Human Services > Division of Family Development > Office of Child Support Services


General
Open
26DPP01287
Jan 05, 2027 07:00 PM
Sep 21, 2026 11:34 AM
4 years base + 3 × 1 year options
Small Business
Request for Proposal (RFP)
State
Ask AI about this solicitation
Contact
njstart@treas.nj.gov
+16093413500
33 West State Street, Trenton, NJ, USA
Submission Instructions
Online
Description

The State of New Jersey is soliciting a contractor to maintain and operate NJKiDS, its federally certified child support case and financial management system supporting the Automated Child Support Eligibility System. The scope includes corrective, perfective, adaptive, and preventive application maintenance; requirements analysis; functional and technical design; Java, WebSphere, and Oracle application development; database administration; release management; integration, system, regression, performance, and user acceptance testing; quality assurance; and system documentation. The contractor must also monitor and execute approximately 350 batch jobs and numerous incoming and outgoing interfaces, support secure file transfers, provide technical operations and infrastructure support, operate a tiered help desk, maintain dashboards and reporting, provide training and subject-matter expertise, and support security, disaster recovery, contingency planning, and federal child-support certification requirements. The work includes handling sensitive child-support, personally identifiable, and federal tax information, with required background checks, security controls, and a 24/7 operational environment. The contract has a four-year base term, may be extended for up to three additional years, and requires 25% performance security.

Classification Codes
NAICS541512Computer Systems Design Services
PSCDA01Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.
Smart Codes
software maintenanceapplication developmenthelp desk support
Specifications
Service
Timeline
Sep 21, 2026-Posted Date
Sep 25, 2026 06:00 PM-Optional Pre-Quote Conference (optional)
Meeting ID: 218 104 480 954 709; Passcode: xr2UP6pU; dial-in: +1 856-338-7074,,747489090#; conference ID: 747 489 090#
Oct 02, 2026 06:00 PM-Electronic Questions Due
Jan 05, 2027 07:00 PM-Quote Due and Opening
Requirements
Bachelor's degree
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers Compensation — $1,000,000.00
  • Employers Liability — $1,000,000.00
  • Professional Liability — $2,000,000.00
  • Cyber Breach Insurance — $5,000,000.00
Required
  • Performance Bond — 25%
Scored
  • Client point of contact required for each reference
Location
'Computer Systems Design Services' Opportunities
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