ABLE United Program Administration Services
Florida > Florida Prepaid College Board
Original Solicitation Links
Contact
Submission Instructions
Description
The Florida Prepaid College Board is conducting an Invitation to Negotiate for comprehensive administration of the ABLE United Qualified ABLE Program. The selected respondent will provide full-service ABLE account establishment and maintenance, contribution and withdrawal processing, transaction recordkeeping, tax and regulatory reporting, reconciliation, investment-option administration, debit or prepaid card functionality, and participant support through telephone, online chat, electronic communications, and written correspondence. The scope also requires a secure, scalable, web- and mobile-compatible account platform; third-party integrations; accessible communications consistent with ADA requirements; data governance and machine-readable data access; fraud and threat monitoring; incident response; business continuity and disaster recovery; security governance and audits; operational and compliance reporting; transition support; and oversight of subcontractors and third-party providers. Respondents must demonstrate at least five consecutive years of records-administration and contact-center experience, including experience supporting a qualified Section 529 or 529A program or a comparable government-sponsored savings or investment program. The response packet requires organizational experience, a detailed technical response, value-added services, and a comprehensive pricing schedule.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Professional liability/errors and omissions
- Cyber liability
- Crime or fidelity
- Minimum 3 references
- Client point of contact required for each reference
Documents
| Title | Date Posted |
|---|---|
| Customer Service and Records Administration Services for ABLE United | Sep 21, 2026 08:27 PM |
| Customer Service and Records Administration Services for ABLE United | Sep 21, 2026 08:27 PM |
| Customer Service and Records Administration Services for ABLE United | Sep 21, 2026 08:27 PM |
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