Web-Based Recreation Management System
Indiana University > Office of Procurement Services
Original Solicitation Links
MSU2026108
]Web-Based Recreation Management System
MSU2026108
]Web-Based Recreation Management System
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Mississippi State University's University Recreation department seeks a hosted, web-based recreation management application covering membership and member-record management, program and course registration, facility reservations, locker rentals, towel services, equipment checkout and rental, point-of-sale transactions, reporting, and turnstile access control. The system must support a public member portal and Android- and iOS-compatible mobile functionality for membership renewal, payments, registrations, facility availability, reservations, and communications. Required integrations and capabilities include Ellucian Banner data imports, compatibility with IMLeagues and Innosoft Fusion, SAML single sign-on, multi-factor authentication, PCI-compliant payment processing compatible with Nelnet, role-based permissions, audit trails, encryption, secure deletion, and broad reporting and export functions. The vendor must provide implementation, configuration, installation, training using a train-the-trainer approach, ongoing maintenance, application updates, and 24/7 technical support. The solution must include a completed HECVAT questionnaire, applicable security certifications such as SOC 2 documentation, a VPAT covering the software interfaces, and compliance with WCAG 2.1 AA. Proposals require separate technical and cost submissions, with the technical proposal addressing corporate credentials, comparable experience, operations, and ability to perform, and the cost proposal detailing initial, annual, maintenance, support, and optional renewal costs. Mississippi State University may conduct discussions or request best and final offers, but may also award based on written proposals without discussions. The Q&A clarifies that all responses will be considered, including custom development firms and commercial recreation SaaS products meeting the functional requirements. The system should support approximately 20 membership types, 62 bookable spaces, 30 front-desk equipment types, 40 outdoor-gear types, 80 point-of-sale products, approximately 15 annual programs, four inventory locations, and 1,166 lockers. Staff scheduling is not required, although approximately 200 staff scheduling accounts may be considered; there are no childcare locations.
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