Fire and Emergency Medical Services Records Management SaaS

NASA is seeking a FedRAMP High-authorized commercial fire and emergency medical services records management SaaS solution with configuration, integration, implementation, training, and licensing for seven operational stations and a test environment.

United States of America > NATIONAL AERONAUTICS AND SPACE ADMINISTRATION > NASA IT PROCUREMENT OFFICE


General
Open (active)
80TECH27QA003
Oct 22, 2026 05:00 PM
Oct 15, 2026 08:38 PM
7 months base + 3 × 1 year options
Request for Quote/Qualifications (RFQ)
Federal
Ask AI about this solicitation
Contact
cory.t.rasnic@nasa.gov
8800 Greenbelt Road, Greenbelt, MD, USA
Submission Instructions
Email
Description

NASA is seeking a commercial, off-the-shelf Software as a Service fire and emergency medical services records management system to replace manual and fragmented systems. The solution must be FedRAMP High authorized and support incident and fire reporting, electronic patient care reports, hospital data exchange, CAD ingestion, mobile responder access, pre-incident planning, inspections, hydrant and asset management, personnel scheduling, training and certification tracking, exposure and wellness tracking, incident command, evidence management, analytics, and exportable reporting. The contractor must provide licensing, hosting, configuration, testing, integration, implementation, administration, training, and assistance with achieving NASA Authority to Operate. The system must integrate with CentralSquare CAD and ESRI/ArcGIS, support Section 508, HIPAA-compliant functionality, multifactor authentication, NASA single sign-on and PIV access, and provide seven operational stations plus one non-production test environment. The base period covers implementation through ATO, followed by three option years for licensing, training, and recurring subscriptions. All work is to be performed off-site, and quotations must be firm fixed price and submitted as a PDF.

Classification Codes
NAICS513210Software Publishers
PSCDE10Support services for end user client computing delivered as a service contract, including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy). Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content.
Smart Codes
fire records management softwareemergency medical reporting softwarecloud software implementation
Specifications
Supply & Service
No
Timeline
Oct 1, 2026-Base Period Begins
Oct 20, 2026 08:00 PM-Questions Due Date
Oct 22, 2026 05:00 PM-Quote Submission Deadline
Feb 1, 2027-System Configuration Completion
Apr 1, 2027-IT Security Authority to Operate Due
May 1, 2027-KSC Training and Go-Live
May 1, 2027-Remaining Centers Training and Go-Live
Location
RemoteThis work may be performed remotely.
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