H2O Adventure & Fitness Centre Management

The City of Kelowna is seeking an operator to manage and operate the H2O Adventure & Fitness Centre, including aquatic, fitness, wellness, maintenance, staffing, and community recreation services.

City of Kelowna


General
Open
12925
Nov 06, 2026 10:00 PM
Oct 01, 2026 12:00 PM
5 years base + 1 × 5 years option
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
purchasing@kelowna.ca
+12504698530
1435 Water Street, Kelowna, BC, Canada
Submission Instructions

or

Online
Description

The City of Kelowna is seeking an operator to ensure service continuity and manage the H2O Adventure & Fitness Centre as a safe, accessible, affordable, inclusive, and financially responsible community asset. The operator must support the City's active-living, preventive-health, inclusion, quality-of-life, social-connection, and community-wellness goals while responding to emerging community needs. The scope includes delivery of core aquatic, fitness, wellness, and community recreation services, along with day-to-day operations, programming, staffing, maintenance, customer service, marketing, financial administration, regulatory compliance, emergency preparedness, asset stewardship, and operational and performance reporting. The initial operating term is five years, with a City option to extend for one additional five-year term. Required proposal materials include experience and qualifications, an operating framework, financial capability and capacity, sustainability information, a questionnaire, and a completed financial submission pro forma.

Classification Codes
NAICS713940Fitness and Recreational Sports Centers
PSCM1FBOPERATION OF RECREATIONAL BUILDINGS
Smart Codes
aquatic facility managementfitness center managementrecreation programming
Specifications
Service Only
Timeline
Sep 29, 2026-Open Date
Nov 06, 2026 09:00 PM-Intent to Bid Due Date
Nov 06, 2026 09:00 PM-Submission Closing Date
Requirements
Required
  • Comprehensive General Liability — $10,000,000.00
  • Automobile Liability — $5,000,000.00
  • All Risks Property Insurance
  • Plate Glass Insurance
  • Directors and Officers Liability Insurance
Scored
  • Minimum 3 references
  • Within the last 10 years
  • Client point of contact required for each reference
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