Managed Information Technology Services
Philadelphia Regional Port Authority
Original Solicitation Links
Contact
Submission Instructions
Description
The Philadelphia Regional Port Authority is soliciting proposals for comprehensive managed information technology services. The selected contractor will provide proactive management, monitoring, maintenance, security, licensing administration, technical support, and strategic technology guidance for the authority's infrastructure and end-user computing environment, including service desk support, servers, networks, firewalls, wireless systems, endpoints, Microsoft 365, Azure, Dynamics 365, Intune, Defender, Power Platform, and mobile device management. The scope also includes continuous cybersecurity monitoring and incident response, vulnerability and patch management, identity and privileged-access management, SIEM and security logging, penetration-testing coordination, backup and disaster recovery, cloud optimization, transition and onboarding, technical documentation, reporting, service-level management, and quarterly and annual business reviews. The contract is structured as a one-year base period with four one-year renewal options. Proposals must include technical and cost submissions, including recurring managed-services pricing, transition costs, unit pricing, licensing-related fees, and professional-services rates.
Classification Codes
Smart Codes
Specifications
Timeline
Join TeamsRequirements
- Workers Compensation
- Employers Liability — $500,000.00
- General Liability — $1,000,000.00
- Automobile Liability — $1,000,000.00
- Professional Liability (Errors and Omissions) — $1,000,000.00
- Cyber Liability — $1,000,000.00
- Minimum 3 references
- Within the last 5 years
- Client point of contact required for each reference
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