Customer Due Diligence Platform

Notting Hill Genesis is seeking a cloud-hosted Customer Due Diligence platform providing identity verification, sanctions and politically exposed person screening, company verification, ongoing monitoring, case management, reporting, and system integration.

Notting Hill Genesis


General
Open
Oct 19, 2026 11:00 AM
Sep 19, 2026 10:55 AM
$660,000.00
3 years base + 1 × 2 years option
Small BusinessOther
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
paul.orrett@nhg.org.uk
+447946571339
2 Killick Street, London, England, United Kingdom
Submission Instructions
Description

Notting Hill Genesis is seeking a cloud-hosted Customer Due Diligence platform to support financial-crime and regulatory compliance across residents, applicants, leaseholders, business partners, and other counterparties. Required capabilities include document and biometric identity verification with a resident self-service journey; politically exposed person and sanctions screening; company verification and screening; ongoing monitoring with alerting; case management; audit trails; reporting; and integration with Notting Hill Genesis systems, including federated single sign-on. Indicative pricing volumes include approximately 4,000 new individual checks and 120 company checks annually, a one-time retrospective screening of approximately 70,000 individuals and 750 companies at onboarding, ongoing monitoring of approximately 74,000 individuals and 870 companies, and approximately 375 staff users. The estimated value is £550,000 excluding VAT (£660,000 including VAT). The initial term is three years, with extensions of up to two additional years at the authority's discretion. Participation requires specified financial standing, professional indemnity, cyber liability, and public liability insurance of at least £5 million per claim, and qualifying information-security and digital-identity certifications.

Classification Codes
NAICS561611Investigation and Personal Background Check Services
PSCR307AUTOMATED INFORMATION SYSTEM SVCS
Smart Codes
customer due diligence softwareidentity verification softwaresanctions screening software
Specifications
Supply & Service
Timeline
Sep 19, 2026 09:55 AM-Publication Date
Oct 09, 2026 11:00 AM-Enquiry Deadline
Oct 19, 2026 11:00 AM-Tender Submission Deadline
Jan 4, 2027-Estimated Award Decision Date
Feb 22, 2027-Estimated Contract Start Date
Requirements
Required
  • Professional Indemnity — $5,000,000.00
  • Cyber Liability — $5,000,000.00
  • Public Liability — $5,000,000.00
Documents
Title
PDF.pdf
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