Organizational Messaging Software and Support

The National Geospatial-Intelligence Agency is seeking industry information on commercial organizational messaging software, licensing, operations, maintenance, modernization, and cybersecurity support for its intelligence information exchange environment.

United States of America > DEPT OF DEFENSE > NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY (NGA) > ATTN: MS S84 - OCS (NGA SPRINGFIELD)


General
Open (active)
RFI_MessageOperations
Oct 28, 2026 09:00 PM
Sep 28, 2026 03:00 PM
1 year base + options: 1 year, 1 year 3 months, 1 year, 1 year
Request for Information (RFI)
Federal
Top Secret
Ask AI about this solicitation
Contact
nazanin.m.brown@nga.mil
7500 GEOINT Drive, Springfield, VA, USA
Submission Instructions
Email
White paper
Description

The National Geospatial-Intelligence Agency is conducting a Request for Information regarding a commercial organizational messaging application and associated licensing and support. The contemplated capability would support drafting, coordination, release, receipt, storage, search, discovery, and dissemination of intelligence reporting and administrative communications across connected mission partners. The anticipated effort includes application operations and maintenance, help desk and technical support, system administration, cybersecurity and accreditation support, software licensing and maintenance, configuration, limited enhancements, transition support, documentation, training materials, and program management. The solution would operate in a Government-provided hosting environment across two geographically separated data centers and support classified or controlled environments. Respondents must submit an unclassified white paper of no more than five pages in Microsoft Word or a compatible format, using 12-point Times Roman font and one-inch margins; the white paper should address administrative information, relevant commercial and Government experience, capabilities, security, transition, pricing recommendations, and potential organizational conflicts of interest.

Classification Codes
NAICS513210Software Publishers
PSCDE10Support services for end user client computing delivered as a service contract, including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy). Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content.
Smart Codes
messaging softwarecybersecurity supportsystems administration
Specifications
Supply & Service
No
Timeline
Sep 28, 2026 03:00 PM-Published Date
Oct 28, 2026 09:00 PM-Response Due Date
Nov 12, 2026-Inactive Date
Requirements
Informational
  • Within the last 3 years
Documents
TitleDate Posted
M3_ClientMaint_and_ProfSrvcs_SOW_092826.pdfSep 28, 2026 12:00 PM
M3_Request_for_Information_092826.pdfSep 28, 2026 12:00 PM
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