North Chicago Public Library Internet Access Services

North Chicago Public Library is seeking a provider for symmetrical internet access and data transmission services from 500 Mbps scalable to approximately 1 Gbps, including installation, service-level commitments, and related equipment.

North Chicago > North Chicago Public Library


General
Open
270001114
Dec 07, 2026 08:00 PM
Oct 12, 2026 03:53 PM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
louisc@ncplibrary.org
+18476890125
2100 Argonne Drive, North Chicago, IL, USA
Submission Instructions
Email
Description

North Chicago Public Library is soliciting proposals for symmetrical internet access and data transmission services with guaranteed throughput, starting at approximately 500 Mbps and scalable to approximately 1 Gbps. The selected provider must include necessary provider-owned onsite equipment, propose a copper (RJ-45) handoff, describe the service pathway and any third-party leased lines, and provide pricing in approximately 250 Mbps increments. Proposals may also include pricing for additional IPv4 addresses and technically equivalent IPv6 addresses, along with optional resiliency, firewall, and DDoS protection features. Each response must include a proposed service-level agreement covering service descriptions, measurement methods, 99.99% network availability efforts, packet loss, latency, jitter, 24/7/365 trouble reporting, outage diagnosis and repair commitments, chronic-trouble remedies, and monthly and annual service reports. The solicitation requests a three-year contract with up to two optional one-year extensions and requires separate recurring and nonrecurring pricing, a service-delivery timeline, three similar-service references, the provider's E-Rate SPIN number, and a ready-to-execute or sample contract. Service delivery is required by July 1, 2027, and proposals must account for E-Rate funding contingencies and applicable E-Rate rules.

Classification Codes
NAICS517111Wired Telecommunications Carriers
PSCDG11Telecom access and other usage billing services. Includes internet, cellular services, landline and telephone services. Transport services for data and voice network circuits and associated access facilities and services; includes dedicated and virtual data networks.
Smart Codes
internet access servicesdata transmission servicesnetwork service level agreements
Specifications
Supply & Service
No
Timeline
Oct 12, 2026-Form 470 Certified
Nov 03, 2026 08:00 PM-Questions Due
Nov 9, 2026-Allowable Contract Date
Dec 07, 2026 08:00 PM-Proposal Due
Jul 1, 2027-Contract Start
Requirements
Required
  • Minimum 3 references
  • Client point of contact required for each reference
Documents
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