Enterprise SaaS Survey Platform
United States of America > DEPT OF DEFENSE > DEFENSE COMMISSARY AGENCY (DECA) > DEFENSE COMMISSARY AGENCY (INFO TECH CONTRACTING BRANCH-LEARI)
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Description
The Defense Commissary Agency is seeking an innovative, commercial, enterprise-grade Software-as-a-Service survey platform to systematically capture, analyze, and act on commissary patron feedback. The requirement calls for a complete, turnkey solution, including the necessary personnel, supervision, tools, and equipment. The proposed platform should provide robust analytical tools, multichannel survey deployment, and a secure cloud-based environment capable of transforming feedback into actionable insights and supporting continuous improvement in the customer journey. The agency anticipates a fixed-price contract and asks offerors to propose a period of performance consistent with standard commercial practices; the Government may structure the award with a base period and option periods.
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Documents
| Title | Date Posted |
|---|---|
| Call for Solution - SaaS Survey Platform.pdf | Oct 15, 2026 12:00 PM |
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