Cloud-Based Veterinary Clinic Software
City of Tulsa
Original Solicitation Links
RFP 27-911
]Clinic Software System
Contact
Submission Instructions
Description
The City of Tulsa is soliciting proposals for a fully cloud-based veterinary clinic software system for Tulsa Animal Services. The platform must support high-volume services for citizen-owned animals, including spay/neuter procedures, vaccinations, microchipping, minor outpatient services, and owner-requested euthanasia. Required capabilities include clinical recordkeeping, audit trails, role-based access, public scheduling and self-service registration, QR-code or URL check-in, iPad and wireless-device compatibility, accessibility compliant with WCAG 2.1 AA or higher, digital signatures, rabies certificates, microchip registration, automated citizen notifications, reporting and data exports, and support for at least 60–100 users without additional licensing costs. The selected respondent must provide configuration, implementation and onboarding, training materials and live training, ongoing technical support, maintenance, updates, and data-export documentation. The solution must integrate with the City's Paymentus application and support contactless card payments without retaining PCI-DSS card data. Respondents must provide a complete pricing schedule not exceeding $6,000 per year, along with responses addressing system functionality, accessibility, security, uptime, updates, UAT environments, similar-project experience, and implementation. The RFP packet includes a respondent information sheet, price sheet, data rider, non-collusion affidavit, addenda acknowledgment, checklist, and packing label.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Commercial General Liability — $1,000,000.00
- Workers' Compensation
- Employer's Liability
- Cyber Liability — $5,000,000.00
Documents
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