Managed Print and Multifunction Device Support Services

Roswell Park Comprehensive Cancer Center is seeking a New York State-certified MWBE or SDVOB contractor to provide managed print and multifunction device support services for approximately 460 Ricoh devices in Buffalo, New York.

Roswell Park Cancer Institute Corp. > Roswell Park Comprehensive Cancer Center > Supply Chain Management


General
Open
27-26
Nov 06, 2026 06:00 PM
$1,500,000.00
3 years base + 1 × 2 years option
Minority-Owned BusinessWoman-Owned BusinessService-Disabled Veteran-Owned Business
Request for Proposal (RFP)
State
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Original Solicitation Links
Contact
rob.henschel@roswellpark.org
+17168455740
Buffalo, NY, USA
Submission Instructions
Description

Roswell Park Comprehensive Cancer Center is seeking proposals for managed print services and multifunction device support for an approximately 460-device Ricoh fleet, including designated networked and non-contracted devices. The scope includes proactive monitoring, break/fix maintenance, preventative maintenance, consumables and parts management, asset lifecycle management, installation and relocation, inventory tracking, reporting, incident management, quarterly business reviews, training, and ongoing optimization recommendations. The contractor must provide dedicated onsite support personnel and factory-trained Ricoh-certified technicians. Respondents must be currently certified by the New York State Department of Economic Development as an MWBE or SDVOB at the time of proposal submission. The opportunity identifies a three- to five-year contract term, a total MWBE goal of 30%, and an SDVOB goal of 6%.

Classification Codes
NAICS561210Facilities Support Services
PSCJ075Maintenance, Repair and Rebuilding of Equipment: Office Supplies and Devices
Smart Codes
managed print servicesmultifunction device maintenanceprint fleet management
Specifications
Service
Timeline
Oct 16, 2026-Issue Date
Nov 06, 2026 07:00 PM-Proposal Due Date
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