Customer Care Program for Freezerworks Sample Management Software

The National Institute of Standards and Technology (NIST) is seeking to renew the annual Customer Care Program for their perpetual license of Freezerworks Summit Edition sample management software.

NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY


General
Open (active)
1333ND26QNB640274
Jun 23, 2026 08:00 PM
Jun 10, 2026 06:25 PM
1 year base + 4 × 1 year options
Sole Source
Federal
Contact
Harry Brubaker
+13019758330
Submission Instructions
Email
Description

The National Institute of Standards and Technology (NIST) intends to negotiate a sole source contract for the renewal of the annual Customer Care Program for the NIST Charleston Biorepository's perpetual license of Freezerworks Summit Edition sample management software. This program includes maintenance releases, software upgrades, and unlimited technical support. DataWorks Development, Inc. is the sole provider of this software and its updates. The contract will be for a 12-month period with four 12-month option periods. The North American Industrial Classification System (NAICS) code for this acquisition is 513210 with a size standard of $47.0M.

Classification Codes
NAICS513210Software Publishers
PSCDA10Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.
Smart Codes
software maintenancecustomer supportsample management software
Specifications
Service Only
No
Timeline
Jun 23, 2026 12:00 PM-Response Date
Jun 30, 2026 12:00 PM-Contract Start Date
Documents
TitleDate Posted
NOI-SS-RFQ-1333ND26QNB640274-FINAL.pdfJun 10, 2026 12:00 PM
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