Managed IT Support Services for Municipal and Airport Environments
Westmount > Procurement Division
Original Solicitation Links
Contact
Submission Instructions
Description
The City of Kelowna is seeking managed IT support services for its municipal IT environment and Kelowna International Airport (YLW). The scope includes continuous operation, monitoring, maintenance, troubleshooting, incident response, change execution, vulnerability management, documentation, and reporting for network, wireless, firewall, identity, access-control, security-monitoring, server, backup, communications, airport operational systems, and related technology environments. The provider must support the City's performance, security, governance, and operational requirements, including ongoing managed network and airport operational-technology support. The opportunity is open, with submissions closing October 20, 2026, at 17:00 EDT. The solicitation identifies a three-year term with an option for one additional three-year term, and evaluation is based on compliance with mandatory criteria and price among compliant quotations.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Workers Compensation
- Comprehensive General Liability — $2,000,000.00
- Automobile Liability — $2,000,000.00
- Minimum 3 references
- Client point of contact required for each reference
Documents
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