Campus Bookstore and Retail Services

The University of Toledo is seeking a provider to operate campus bookstore and retail services, including course materials, online sales, spirit stores, and event merchandise, under an initial five-year term with a possible five-year renewal.

University of Toledo


General
Open
RFP FY27-03
Dec 16, 2026 08:00 PM
Sep 25, 2026 12:00 PM
5 years base + 1 × 5 years option
Request for Proposal (RFP)
State
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Original Solicitation Links
Contact
kimberly.sutton@utoledo.edu
Submission Instructions
Email

or

Mail
The University of Toledo Purchasing Department, Dowling Hall 0080K, RFP# FY27-03, 3000 Arlington Avenue, Toledo, OH 43614
Description

The University of Toledo seeks a provider for comprehensive bookstore and retail operations, which may be awarded as an integrated solution or as separate service components. The scope includes textbook and course-material services in print and digital formats; online bookstore and e-commerce capabilities; spirit-store and health-science-campus retail; athletics and event merchandise; order fulfillment; and associated staffing, inventory, technology, customer support, marketing, reporting, and operations. The contractor will also be responsible for the resources needed to operate assigned services and spaces, including labor, equipment, goods, supplies, systems, and capital investment/build-out. Proposals should address service delivery and technology, affordability and course-material access, staffing and qualifications, transition and inventory management, accessibility and security, and a detailed financial proposal. The financial response must include a five-year compensation schedule and pro forma, proposed commissions and guarantees, occupancy payments, capital investment, and upside-sharing terms. The initial contract term is five years, with one possible mutually agreed five-year renewal. The solicitation requires at least three recent, comparable references and also states mandatory experience and reference qualifications, including at least five years managing college or university bookstores and at least five comparable references.

Classification Codes
NAICS459210Book Retailers and News Dealers
PSCR601ADMIN SVCS/MATERIAL MANAGEMENT
Smart Codes
campus bookstore operationstextbook and course materialsuniversity retail services
Specifications
Supply & Service
Timeline
Jan 20, 2026-Supplier Presentations
Oct 14, 2026 02:00 PM-Site Visit/Pre-Proposal Conference (optional)
The tour also includes Savage Arena, Glass Bowl Stadium, and University of Toledo Medical Center. Maximum of three attendees; attendee names were to be emailed by October 9, 2026.
Nov 1, 2026-Questions Due
Nov 12, 2026-Responses to Questions
Dec 16, 2026 08:00 PM-Proposal Due
Feb 15, 2027-Anticipated Award Date
Requirements
Required
  • Workers' Compensation
  • Insurance meeting the University's current requirements
Required
  • Bid Bond
Scored
  • Minimum 5 references
  • Within the last 3 years
  • Client point of contact required for each reference
Yes
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