Public Engagement SaaS Platform
Jacksonville Transportation Authority
Original Solicitation Links
Contact
Submission Instructions
Description
The Jacksonville Transportation Authority intends to award a sole-source contract to Cityzen Solutions, Inc. dba PublicInput for continued use of its existing PublicInput SaaS platform. The platform must support agency-wide public involvement, stakeholder outreach, communications, virtual and asynchronous engagement, public input collection, and centralized records management. Required capabilities include project webpages, surveys, comment forms, discussion forums, live polling, interactive mapping, virtual public meetings, multilingual and accessible engagement, email and SMS campaigns, participant and stakeholder databases, demographic and geographic analysis, reporting dashboards, sentiment analysis, APIs and embedding, and integration with mapping and demographic data. The contractor must provide uninterrupted SaaS access, licensing and hosting, maintenance and upgrades, technical support, user training, customer success services, and continued access to existing projects and historical engagement data. The response must include a letter of interest, provider background and service history, cost information, contact information, required certifications and affidavits, at least three past-performance references, and the completed price form.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Commercial General Liability — $1,000,000.00
- Professional Liability (Errors & Omissions) — $1,000,000.00
- Cyber and Data Security Liability — $2,000,000.00
- Minimum 3 references
Documents
| Title | Date Posted |
|---|---|
| Project Document | Oct 06, 2026 10:08 AM |
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